Privacy Policy

A legal disclaimer

The information provided by Kindara Support on our website, social media platforms, printed materials, or through direct communication is for general informational and service purposes only.

While we make every effort to ensure accuracy and reliability, Kindara Support makes no guarantees, warranties, or representations, express or implied, about the completeness, accuracy, or suitability of any information provided.

Our supported living services are tailored to individual needs, but they are not a substitute for professional medical, legal, or financial advice. You should seek appropriate qualified advice before making decisions in these areas.

Kindara Support will not be held liable for:

Any direct, indirect, or consequential loss or damage arising from the use of our services, website, or information provided.
External links or third-party content, over which we have no control.

By engaging with our services, you acknowledge that:

Support is provided in line with agreed care plans and within the scope of our expertise.
Any changes to your health or circumstances must be communicated promptly to ensure safe and effective care.
Your continued use of our services constitutes acceptance of this disclaimer.

How We Use Your Information

We use your personal data to:

Provide safe, effective, and personalised supported living services.
Develop care plans tailored to your needs and choices.
Communicate with you, your family, or relevant professionals.
Comply with legal and regulatory obligations.
Improve the quality of our services through monitoring and feedback.

What to include in the Privacy Policy

We may share your information with:

Healthcare professionals, social workers, and other support providers involved in your care.
Regulatory or government bodies where legally required.
Trusted third-party service providers (e.g., IT or payment processing), under strict confidentiality agreements.

We will never sell or share your data for marketing purposes.

Data Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, alteration, or disclosure. Access to personal information is limited to staff who need it to carry out their duties.

Data Retention

We only keep your personal data for as long as necessary to provide services and meet legal or regulatory requirements. When data is no longer required, it will be securely deleted or anonymised.

Your Rights

You have the right to:

Access a copy of the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your data, where applicable.
Restrict or object to certain forms of data processing.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.